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published: April, 2002

Archives & Museum Informatics, 2002.
Creative Commons Attribution-Noncommercial-No Derivative Works 3.0  License


Evaluating the features of Museum Websites (The Bologna Report)
Maria Pia Guermandi, Istituto Beni Culturali della Regione Emilia Romagna, Italy
Carolina Orsini, Politecnico di Milano, Italy
Paolo Paolini, Politecnico di Milano, Italy
Nicoletta Di Blas, Politecnico di Milano, Italy

Session: Evaluation Frameworks

MiLE (Milano - Lugano Evaluation Method) is an innovative method for evaluating the quality and usability of hypermedia applications. This paper focuses upon the specific 'module' of MiLE concerning cultural heritage applications, synthesizing the results of research carried on by a group of seven museum experts of Bologna (Italy), with the joint coordination of IBC (Institute for the Cultural Heritage of the Emilia Romagna Region) and Politecnico di Milano. The 'Bologna group' is composed of different professional figures working in the museum domain: museum curators of artistic, archaeological and historical heritage; museum communication experts; Web sites of cultural institutions - communication experts. After illustrating the general features of MiLE and the specific features for Cultural Heritage, we will briefly show a few of the results which are to be published in the 'Bologna Report'.