Museums and the Web

An annual conference exploring the social, cultural, design, technological, economic, and organizational issues of culture, science and heritage on-line.

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audience engagement


Exploring the Relationship Between Visitor Motivation and Engagement in Online Museum Audiences

Keywords: 
audience engagement
Keywords: 
audience research
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visitor studies
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online evaluation
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Motivation
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online surveys
Abstract: 

In the past few years, most museums have witnessed a growing number of visitors to their websites.  For the Indianapolis Museum of Art (IMA), those online visits easily surpass the number of visitors to the museum’s physical campus.

Type: 
Paper - in formal session

Social Media and Organizational Change

Keywords: 
social media
Keywords: 
leadership
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management
Keywords: 
strategy
Keywords: 
audience engagement
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social media policies
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organizational change
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organizational structure
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social media coordination
Keywords: 
managing social media
Abstract: 

There has been great attention placed on how to work in the social media space. This includes how to work with social media in order to improve brand recognition, build a fan base, engage visitors, and expand programming. But you cannot accomplish any of this without staff members who understand how social media can be useful to their work and their institution.

Type: 
Paper - in formal session