Solomon R. Guggenheim Museum: Digital Media Manager

If interested, please send your resume and cover letter, including salary expectations, to employment@guggenheim.org. Indicate the job title “Digital Media Manager” in the subject line.

The Solomon R. Guggenheim Foundation is seeking a Digital Media Manager. As a member of the Publishing and Digital Media Department, the Digital Media Manager is responsible for leading the development and implementation of multimedia tours and app development in support of the Museum’s collection, building, exhibitions, programs, and related activities. This position is also responsible for leading discussions with internal staff on the conceptualization, specification, and delivery of both visitor-facing digital initiatives such as mobile tours as well as single apps based on the collection, the museum building, or other programmatic initiatives. Under the leadership of the Director of Publishing and Digital Media, the Digital Media Manager will direct content development for all tours and apps. Additionally, this position will be responsible for managing all project deliverables with external vendors, from wireframing and design to final QA as well as internal oversight of digital media deliverables for apps including but not limited to text, video, audio, and slideshows.

Supervisory Responsibilities:
None

Key Responsibilities:
• Oversee all app development projects from conception through completion

• Create, execute, and manage project proposals, specifications, and budgets

• Serve as project team leader, working with curators, editors, designers, educators, and external contractors; work with internal stakeholders to reach consensus and manage project expectations

• Create and manage schedules, milestones, and deliverables for each project

• Oversee all project deliverables delivered by external vendors from wireframes and design to QA testing

• Assist in developing, shaping, and defining the experience of the museum visitor, both physical and virtual, while creating media that meets the interpretative goals of curatorial and education staff along with objectives from other stakeholders

• Main liaison with curatorial, education, interactive and other departments to define, schedule, and manage content deliverables

• Work directly with editors, production staff, digital media producers, and rights and reproduction manager to manage all content deliverables including text, audio files, videos, slideshows, and copyright approvals

• Coordinate with Rights and Reproduction Manager and editors to ensure text data is entered into archival database

• Responsible for delivering finished product on time and on budget

• Ensure quality and consistency across all media

• Interface with other museum staff and external vendors on the deployment of apps in the museum environment as well as ways to promote this application with visitors

• Create tour and app analytics using Flurry to monitor/track and document app initiatives

• Supervise work processes and train staff responsible for executing projects, including content loading, both in-house and freelance as needed; willingness to assist with loading content when necessary, editing HTML, or checking equipment.

Qualifications and Requirements:
• 7-10 years experience required in media production, ideally for the visual arts, museums, or cultural organizations; digital project management; or related field

• BA or BS required; advanced degree with a concentration in digital media, visual or moving image arts, desired

• Proven experience with app development and with iOS and Android operating systems

• Working knowledge of HTML, CSS, and Video formats, within a CMS environment

• Strong computer skills: including Project Management Software (basecamp, Microsoft Project, etc.); Microsoft Office; basic HTML

• Technical familiarity with media editing tools and software, such as Final Cut Pro

• Engaged with new developments in multimedia solutions, technologies, and UI design is ideal

• Understanding of software development lifecycle, production best practices, quality assurance methodology, code management, and project management techniques

• Must have solid experience developing and managing budgets as well as project plans

• Ability to produce multiple projects on time and work independently

• Communication and organizational abilities are essential

• Energy, enthusiasm, initiative, and innovation are key qualities for this position

• A collaborative and diplomatic team player with strong problem-solving and interpersonal skills

• Interest in and knowledge of art or architecture preferred

Founded in 1937, the Solomon R. Guggenheim Foundation is dedicated to promoting the understanding and appreciation of art, architecture, and other manifestations of visual culture, primarily of the modern and contemporary periods. The Guggenheim realizes this mission through exceptional exhibitions, education programs, research initiatives, and publications. The Guggenheim strives to engage and educate an increasingly diverse international audience through its unique network of museums and partnerships. With nearly three million annual visitors worldwide, the Guggenheim and its network is one of the most visited cultural institutions in the world.

The Guggenheim offers a competitive salary and excellent medical, dental, life, disability, and retirement plan coverage. Our staff also enjoys generous vacation, sick leave and personal days, access to a variety of cultural institutions, discounts to museum stores, and a stimulating and collegial work environment.

The Solomon R. Guggenheim Foundation is an equal opportunity employer.