Job: New Media Content Specialist (Bilingual), Canadian Museum of Human Rights, Winnipeg

Reporting to the New Media Project Manager, the New Media Content Specialist will coordinate ongoing activities between various social media sites (such as Facebook, Twitter, Flickr, YouTube etc.), create and evolve Canadian Museum for Human Rights web & new media presence, as well as publication standards and policies. In addition the New Media Content Specialist will analyze web and digital exhibit metrics, using tools including Google Analytics, to monitor usage and activity on such properties as Twitter, Facebook, Flickr and YouTube. This position will also be responsible for creating reports that detail and explain these analyzed sets of data as well as write publication standards and policies for the Design and New Media department.

• Monitors trends, behavior, and use as related to Canadian Museum for Human Rights new media projects, products, and devices for the creation and evolution of new media publication standards and policies.
• Performs content maintenance of social media sites (writing, publishing, coordinating, rewriting, and editing for SEO, usability, and accessibility purposes).
• Aggregates analytics of new media, web, social media, and digital exhibits metrics; compiles, sources, and interprets information to create and write reports based on statistical and analytical data.
• Writes, develops, and coordinates new media publication guidelines, standards, and policies.
• Prepares reports to be presented to the New Media Project Manager, the department, the division, and other stakeholders.
• Liaises with the Communications & Public Engagement department, the New Media Content Specialist will create, encourage and respond to social media discourse on behalf of the Canadian Museum for Human Rights.
• Chairs the weekly Editorial Team Meeting (comprised of cross-departmental staff) 
• Participates in multidisciplinary project teams as a Subject Matter Expert (SME) for social media and digital content publication
• Writes interface texts, system messages (ie- error messages), alt, description, and meta tags, and other general interface and usability focused text and nomenclature. 
• Collaborates in the production of digital media content (image, video, audio, text, etc.) for use across the Museum’s web presence.
• Participates in other tasks and duties of the Design + New Media Department as required

Qualifications

Requirements for this position are as follows:

Skills and Knowledge – Required

• A post-secondary education related to the Web and/or Communications fields, or an equivalent combination of education and experience
• Ability to communicate with proficiency in both official languages, oral and written
• An excellent understanding of web technologies and social media such as Facebook, Twitter, Flicker, and YouTube, Google Analytics, and other means of electronic publishing
• Ability to produce concise and comprehensive reports based on information from multiple sources
• Familiarity with search engine optimization, usability and accessibility theory and practices 
• Experience with Analytics in the Web & New Media domain(s)
• Some experience writing for the Web and/or other electronic media
• Strong analytical and problem solving skills
• Proven ability to work well in a team environment

Skills and Knowledge – Desired

• Experience working for or providing service to a museum, cultural institution, or similar entity
• Ability to manage confidential and sensitive information
• Some experience working with Adobe Photoshop, Dreamweaver, Illustrator and/or Flash

Attributes

• Effective interpersonal skills
• Discretion, tact, initiative and very sound judgment
• Excellent time management skills
• Strict attention to detail yet always in consideration of the high-level goals
• Flexible
• Enthusiastic

Working Conditions & Physical Demands

• Work is in an office environment.
• May occasionally require irregular hours (evenings, weekends)

All applicants will receive a confirmation of the receipt of their application. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Grade 5 ($46,396 - $62,778)

Closing Date: June 21, 2011

Apply online at http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=HUMANRIGHTSMUSE...