Internship: Web Suport Assistant: USHMM - United States Holocaust Memorial Museum

UNPAID | Start date: January 4, 2010 | Last day to apply: October 15, 2009

This position is located in the Division of Outreach Technology of the United States Holocaust Memorial Museum. The Division of Outreach Technology is responsible for planning, developing, directing and administering the Museums Web site and technology and multimedia projects.

The intern will work with the Project Manager to assist in the projects for Outreach Technology and the CMOs Office.

DUTIES

• Creates routine reports from the web analytics database for various departments in the Museum. Also, creates ad hoc reports on request.
• Input content from the current Holocaust Encyclopedia database and the COC database to the new InterMedia database. Create links from content to articles as specified by the Production Manager.
• Assists Project Managers in drafting project schedules and timelines, monitoring timelines, and writing reports.
• Assists the Production Manager in research and copyediting for the Museums Web site and Holocaust Encyclopedia. Transcribes video and audio files and does timing captions as necessary.
• Assists Outreach Technology with multimedia and video projects for the Internet.
• Assists in compressing video from one file format to another, under guidance from OT staff.
• Works with staff on social media projects, including updating delicious links, uploading items to YouTube, and assistance with Facebook and Twitter.
• Maintains and updates the Outreach Technology image library. Works with staff to locate all images, create thumbnails as needed, burn discs for the Photo Archives, and maintain the data.
• Helps with the filing and organizing of information for key projects for the Project Managers, the Web Editor, and the CMO.
• Assists the division with overflow projects, such as copyright research, contacting archives, drafting correspondence and filing; photocopying; and other needs that come up.
• Works on special projects for the CMO.

QUALIFICATIONS

• Good research and analytical skills in order to research and compile information from a variety of sources for reports, databases, and other tracking systems.
• Knowledge and skill in the use of personal computers, including software used to construct or access databases for word processing and use spreadsheets and database software to prepare reports, maintain databases and track various data, write up technology research, and other actions.
• Knowledge and skill in using databases (or willingness to learn) to enter data, create reports, and finalize reports.
• Comprehensive knowledge of oral and written English, and an ability to converse and write using proper grammar, sentence structure, and word definition.
• Ability to communicate orally and in writing, including strong editing skills in order to prepare and/or review reports and documents.
• Ability to plan and organize a variety of program assignments, individually or with others in a timely and cost effective manner.

Supervisory Controls

The incumbent works under the general supervision of the Project Manager. Work is assigned in terms of overall objectives, priorities, and deadlines. Incumbent independently completes assignments in accordance with accepted practices, resolving most conflicts that arise. Exercises a high degree of initiative and resourcefulness in completing assignments and working with representatives of other Museum divisions efficiently and cooperatively.

GUIDELINES

Guidelines are primarily Museum, CMO’s Office policies, Outreach Technology priorities, procedures, and the precedents and known past practices of staff. Incumbent also uses federal government guidelines and Museum administrative policies for administrative work. The incumbent will use significant judgment in selecting appropriate guidelines and interpreting and deciding among alternatives. Often procedures must be improvised and adapted to accommodate unusual or one-of-a-kind situations.

COMPLEXITY

The work requires that the incumbent be able to juggle tasks for multiple projects at the same time, and to juggle competing deadlines. The projects are widely different, ranging from video and audio timing for captioning to database entry.

SCOPE AND EFFECT

The purpose of the work is to provide project support for a variety of people under Outreach Technology under management by the Project Manager. These projects impact the Museum, and involve working with staff from other divisions and offices.

PERSONAL CONTACTS

Contacts include Museum staff at all levels, students, researchers, staff from other local, states or federal governmental agencies, and technology staff at schools and institutions.

PURPOSE OF CONTACTS

The purpose is to provide, receive or exchange information concerning projects in the CMO’s Office and Outreach Technology.

PHYSICAL DEMANDS

The work is mostly sedentary, of an office nature, with some standing, walking, and carrying of light objects.

WORK ENVIRONMENT

The work is generally performed in an adequately lighted and heated office environment, with few hazards.

SCHEDULE

This internship is between 10-20 hours per week, Monday – Friday. Exact dates to be determined at time of offering.

OBJECTIVES

1. Familiarity with web-based applications
2. Skills with Excel, spreadsheets
3. Familiarity with different database systems
4. Ability to conduct Research on the web
5. Social media research skills & practice

Application instructions:

Interested intern applicants should complete an online internship application at http://www.ushmm.org/museum/volunteer_intern/intern/application.php

 

[via http://www.idealist.org/if/i/en/av/Internship/142589-186/o]