Museums and the Web

An annual conference exploring the social, cultural, design, technological, economic, and organizational issues of culture, science and heritage on-line.

You are hereICHIM / Location Aware Mobile Interactive Guides: Usability Issues

Location Aware Mobile Interactive Guides: Usability Issues

TitleLocation Aware Mobile Interactive Guides: Usability Issues
Publication TypeConference Paper
Year of Publication1997
AuthorsBroadbent, J.
Secondary TitleMuseum Interactive Multimedia 1997: cultural heritage systems design and interfaces. Selected Papers from ichim97
Conference Start Date1-5 September
PublisherArchives & Museum Informatics
Place PublishedLe Louvre, Paris, France
Keywordsaudio guides, localization, scenario, tourism, usability

This paper discusses the issues related to the application of wireless communication and positioning technologies to the development of hand-held electronic tour guides. These issues are discussed presenting HIPS, a project recently funded by the European Commission that aims at developing a hand-held electronic tour guide allowing tourists to navigate both the physical space and a related information space when visiting a museum or city. HIPS detects the position of the tourist andprovides personalised and contextual inforamtion.The methodological approach of the project plays a fundamental role for the development of such a system: user-centered design and scenario-based des~gn are means for assuring that the final system is appropriate to the user and to the context of use. The usability issues of HlPS are also discussed comparing its features to other audio guides like the one currently available in the Louvre Museum.