Museums and the Web

An annual conference exploring the social, cultural, design, technological, economic, and organizational issues of culture, science and heritage on-line.

Museums and the web 2013

You are hereuser testing

user testing

Supporting the in-gallery experience on mobile devices

Keywords: 
mobile
Keywords: 
visitor engagement
Keywords: 
user-centred design
Keywords: 
user testing
Keywords: 
content management
Abstract: 

The mobile-optimised website launched by the Metropolitan Museum of Art in September, was specifically designed to support the physical visitor to the Museum and to enhance their in-gallery experience.  To achieve this we undertook a user-centered design process that included a number of iterations moving from low-fi paper prototyping, through to testing a fully working version of the site

Type: 
Demonstration - show your project
Site: 
http://www.metmuseum.org/?sc_device=mobile
Authors: 
Rachael Rainbow

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