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published: March 2004
analytic scripts updated:
November 7, 2010

Creative Commons Attribution-Noncommercial-No Derivative Works 3.0  License

Museums and the Web 2003: Best of the Web
Recognizing achievement in heritage Web site design

Best E-Services Solution

These sites promote e-services and improved on-line communication between institutions and their audiences. They may be a section of a larger museum Web site and may include sites that apply e-services such as secure on-line transactions, electronic memberships, email broadcasting, and personalization services. Quality characteristics include:

  • Innovative approach to e-service activities, including gift shop items, images, memberships, event tickets, on-line registration for programs and events, fund raising activities, philanthropy, corporate sponsorships, and planned giving

  • Effective ways of using on-line communication, such as renewing membership information, customizing email newsletters, and creating personal on-line image gallery

And the finalists are ...

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