Visit us at our AAM – Ask the Expert Pavilion!

Museums and the Web is once again hosting a free “Ask the Tech Expert Pavilion – Drop in Clinic” At AAM. Please stop by to chat with our museum technology experts at Technology Innovations area inside the Expo (Booth # 753).  You can also sign up to win an iPad!

Need help determining the digital strategy?  Thinking about website upgrade?  Digital Asset Management?  Collection Management?  Need help with Customer Relationship Management, Social Media, & Marketing?  We’d love to hear about your next projects and ideas!

MW’s co-chairs Nancy Proctor and Rich Cherry will be as well as other museum technology leaders will be available to you on Monday and Tuesday at Booth # 753.  Dont see a time that works?  Email us at to see if we can schedule something for you.



Monday, April 27
12pm – 1:30pm Introducing the Access App: an opensource platform for museum accessibility –Nancy Proctor, Deputy Director of Digital Experience and Communications at Baltimore Museum of Art
12pm – 3pm IT strategy and infrastructure for museums – Rich Cherry, Deputy Director of Broad Art Foundation & The Broad
1:30pm – 3pm Grant writing for technology projects by Susan Chun, Chief Content Officer, Museum of Contemporary Art Chicago: drop-in clinic/workshop. Bring your ideas or proposals!
3pm – 4:30pm Tumblr Strategies by Richard Naples – Smithsonian Libraries (presented by AAM Media and Technology Program Network)
3pm – 4:30pm In-House Game Development by Susan Edwards – Hammer Museum and David Schaller – Independent developer (presented by AAM Media and Technology Program Network)
4:30-5:30pm “Open Content Drop-in Clinic: Ask your questions about open access images and more.” Rob Lancefield, Manager of Museum Information Services at the Davison Art Center, Wesleyan University.
Tuesday, April 28
10am – 12pm UX Prototype Design by Andrea Boyes, Axiell
10am – 12pm Digital and Mobile Strategy –Nancy Proctor, Deputy Director of Digital Experience and Communiations at Baltimore Museum of Art
10am – 11:30pm Linked Open Data in Libraries, Archives, and Museums by Neal Johnson – Independent Cultural Heritage Technologist (presented by AAM Media and Technology Program Network)
11:30am – 1pm “Social Media Drop-in Clinic: Stop by and tell us what ails your social media efforts.Abraham Ritchie, Social Media Manager at the Museum of Contemporary Art Chicago
1pm-2:30pm E-label technology: personalizing interpretation in galleries: briefing and update on latest work in the field by Susan Chun, Chief Content Officer, Museum of Contemporary Art Chicago.
2:30pm – 4pm From Object to Access: Discussion on digitization, access and the technology to get there. by Kyle Jakbker, Director of IMA Lab @ Indianapolis Museum of Art
4pm – 5:30pm Web Crit – bring your website to be critiqued by one of our Web Crit Judges from our Conference! Bruce Wyman, USD Design, MACH Consulting
Wednesday, April 29
9am – 10:30am YouTube Strategies by Dixie Clough – Smithsonian Institution (presented by AAM Media and Technology Program Network)


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About Hiroko Kusano

Hiroko Kusano has more than 12 years in museum and non-profit management roles with a specific focus on Fundraising, Technology and Event management. She manages the Conference, social events, and workshops for the Museums and the Web. She has worked as Special Projects Manager at the Japan Society in New York to manage the Society’s 100th Anniversary Celebration including budgeting, fundraising, planning a full year of special events including a gala, as well as all budgeting, fundraising, publications, and marketing. Prior to the Japan Society, she worked as Event Manager for the Hunger Project, an International NGO in New York City supporting local, national and international fundraising events, trips, campaign, and publications; and before that she worked at a Castillani Art Museum as the manager responsible for all events, operations, various grants, website, information. Originally from Tokyo, Japan, she resides in Los Angeles CA. She has a B.A., Art History and Business Administration from Canisius College, in Buffalo, NY.

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