Museums and the Web

An annual conference exploring the social, cultural, design, technological, economic, and organizational issues of culture, science and heritage on-line.

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About You

First Name
Last Name
Job Title
Head of Digital Media
Digital Media
Imperial War Museums
Carolyn Royston's picture

Your Background

Your Biography

I joined Imperial War Museums (IWM) in 2009 as Head of Digital Media and am responsible for the development, delivery and provision of new media across the five IWM branches (IWM London, Churchill War Rooms, HMS Belfast, IWM Duxford and IWM North). This includes web, in-gallery multimedia and mobile. The department is also leading on the development of digital learning and digital publishing initiatives in the museum, including new commercial opportunities in digital media. Latest projects include the launch of the new IWM website and collections online (, a major upgrade of our in-gallery multimedia, the Nesta funded R&D Social Interpretation project, and the development of new tablet and mobile applications.

My areas of expertise include organisational change, strategic digital content development, building and managing digital teams, eLearning, extensive experience of both the private and public sectors, and leading on projects that involve working across different organisations and sectors. I am also a committee member for the Museums Computer Group (MCG).

Prior to joining IWM, I was Project Manager of the National Museums Online Learning Project (NMOLP), based at the V&A, where I was responsible for coordinating and managing the needs of nine national museums and galleries (including Tate, Natural History Museum, V&A, British Museum, Wallace Collection, National Portrait Gallery, Sir John Soane's Museum, Royal Armouries and the Imperial War Museum) to create an ambitious, sustainable programme that included a large-scale social media application, school-based resources to promote critical thinking, and a cross-collection search that links the nine museums together for the first time. Leading an extended team and managing external technical suppliers, I acted as the project champion promoting the work across the museums’ directorate, partner and government organisations.

Previously, I was Head of e-Learning at Atticmedia, a top 25 UK new media agency where I built up and developed their e-Learning portfolio in the cultural and education sectors, and led on several large e-Learning web projects including the Bafta Children’s award nominated website, Film Street, a film education website for 6–9 year olds.

I lived in the United States for over ten years and attended both high school and university there. I am a qualified primary school teacher and taught Key Stage 2 for a number of years. I have represented England in amateur golf tournaments and am a life-long Manchester United season ticket holder.

Best of the Web History

2012 Vote
Voices of the First World War

Conference Attendance

I attended MW2010.
MW2010 Role
Mw2012 role
I attended MW2012


Member for
4 years 33 weeks
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