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Data, Museum Business Processes, and the Web: Integrating Information and FunctionsRick Albertson, KPMG Consulting, USA
Dawn Hopkins, KPMG Consulting, USA
Session: Mini-workshops 2
Topics covered in the session will include improving museum business processes using functional analysis, data warehousing, e-commerce, and knowledge management. KPMG will discuss best practices in the museum industry for managing core functional processes and discuss how data warehousing, e-commerce, and knowledge management can be used to further improve and refine the functional processes of museums and ultimately benefit museum visitors.