Museums and the Web

An annual conference exploring the social, cultural, design, technological, economic, and organizational issues of culture, science and heritage on-line.

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Museums in perspective: share and discuss daily data about museums and their audiences.

Keywords: 
evaluation
Keywords: 
social media
Keywords: 
analytics
Keywords: 
participation
Keywords: 
engagement
Keywords: 
community
Keywords: 
strategy
Abstract: 

It is common practice among museums to publish quarterly or annual reports that include the museum attendance figures, online visits and more recently information about their social network activities. These figures are generally accepted as indicators of the effectiveness of museums activities both online and offline.

Type: 
Paper - in formal session
Authors: 

Navigating the bumpy road: a tactical approach to delivering the digital strategy

Keywords: 
strategy
Keywords: 
project management
Keywords: 
strategic planning
Keywords: 
sustainability
Keywords: 
organisational change
Keywords: 
delivery
Abstract: 

This paper will discuss the importance and impact of developing, delivering and sustaining a digital strategy within a cultural organisation.

Type: 
Paper - in formal session

Going further with web metrics with Seb Chan

Keywords: 
analytics
Keywords: 
strategy
Keywords: 
metrics
Keywords: 
technical
Abstract: 

Web analytics are an essential skill for every museum web developer and content producer. With the new complexities of a 'web presence' rather than just a 'web site', museum professionals need more than ever the ability to measure and track visitors so as to both improve their products and content, as well as demonstrate value to managers, directors and funders.

Type: 
Workshop - full or half day
Authors: 

Epic fail - a forum on failure and 'failing forwards'

Keywords: 
Failure
Keywords: 
strategy
Keywords: 
experimentation
Keywords: 
scientific method
Keywords: 
r&d
Abstract: 

Chaired by Jane Finnis and Seb Chan this session will look at several important 'public failures' that, whilst in the short term were painful and embarassing, have been critical in evolving and improving ideas, products and projects.

A call out for 'featured fails' will happen in Feb 2012 to ensure that the projects featured are fresh and contemporary. 

Type: 
Professional Forum - discuss an issue
dannybirchall's picture

Gaming the museum

Martha Henson and Danny Birchall, Wellcome Collection, United Kingdom

http://www.wellcomecollection.org/

Abstract

What makes a good museum game? Credible learning outcomes, compelling gameplay, or sympathy between the two? During 2010 and 2011, Wellcome Collection have been developing a series of games. In this paper and the workshop, we present four games of very different types as examples of our work so far and attempt to outline some of the underlying principles that have guided it. In the workshop itself, we will brainstorm the ways in which a variety of game platforms and formats might, or might not, work with the themes and content of museums and archives.

Keywords: games, strategy, education, archives, history, syndication

Program Item Reference: 
Gaming the museum

Mobile strategy and business models in the museum as distributed network

Keywords: 
mobiles
Keywords: 
business strategies
Keywords: 
strategy
Keywords: 
business models
Abstract: 

This workshop is now full.

Type: 
Workshop - full or half day
Authors: 

Social Media and Organizational Change

Keywords: 
social media
Keywords: 
leadership
Keywords: 
management
Keywords: 
strategy
Keywords: 
audience engagement
Keywords: 
social media policies
Keywords: 
organizational change
Keywords: 
organizational structure
Keywords: 
social media coordination
Keywords: 
managing social media
Abstract: 

There has been great attention placed on how to work in the social media space. This includes how to work with social media in order to improve brand recognition, build a fan base, engage visitors, and expand programming. But you cannot accomplish any of this without staff members who understand how social media can be useful to their work and their institution.

Type: 
Paper - in formal session

Audience+: A holistic approach to developing social media guidelines for Swiss Museums.

Keywords: 
Web 2.0
Keywords: 
social media
Keywords: 
strategy
Keywords: 
audience
Keywords: 
participation
Keywords: 
Switzerland
Abstract: 

The project ‘Audience+, Museums and the Participative Web’ investigates the challenges and opportunities for museums in the German-speaking part of Switzerland with regards to the use of digital social media. It is supported by the Organisation of Swiss museums and aims at developing best practice guidelines for Swiss museums.

Type: 
Paper - in formal session