Karen Plemons
The Metropolitan Museum of Art
USA

Karen Plemons manages educational research and evaluation efforts at the Metropolitan Museum of Art. Karen draws from a range of quantitative and qualitative methods including interviews, surveys, card sorts, focus group and observations to help her colleagues understand audiences and their experiences with programs, print materials, and digital platforms. Karen teaches the Audience Research and Evaluation course at Seton Hall University in the Museums Professionals graduate program. Prior to her work at the Met, Karen worked for a number of Research and Evaluation consultants conducting user research and evaluation on exhibitions, online educational games, exhibition apps, and educational programs.