Summer 2017 Information Technology Intern – Help Desk

The Fine Arts Museums of San Francisco are seeking an unpaid Summer 2017 Information Technology Intern with the Help Desk. Under general supervision and with onsite training, the Help Desk Intern performs the full range of day-to-day operational support functions involving computer equipment/hardware, system software, and/or related customer service. Operational support includes desktop support, monitoring system resources, maintaining communication links, and providing first-line assistance for operational problems.

 

Schedule:

  • This three month internship is Monday through Friday, 9am-5pm.

 

Assists with the following duties:

  • Performs Help Desk functions related to basic operations; interface with users.
  • Monitors production activity and solve problems as needed; initialize and switch systems as necessary.
  • Arranges for necessary repair of malfunctioning equipment and telecommunications network problems; document problems.
  • Monitors printer performance; perform printer maintenance tasks.
  • Organizes and distributes end user support materials.
  • Assists scheduling production projects; complete job routing sheets and job checklists.
  • Assists in tracking the museums technology assets.
  • Performs related duties and responsibilities, as assigned.

 

 Educational Opportunities:

  • Acquires an understanding of current and emerging technologies including hardware, software and networking
  • Expands project management skills, including research and development, define, implement and monitor project plans
  • Improves problem solving skills
  • Improves time management skills

 

Qualifications: 

The Help Desk Intern should be a current undergraduate or graduate college/university student. Interns should have an interest in Computer Science and have experience working with and troubleshooting computer systems.  This internship requires excellent interpersonal skills in assisting staff.

 

Application Deadline: June 11, 2017

To apply online, please visit: http://www.famsf.org/about/employment-famsf

 

The Fine Arts Museums of San Francisco are the city’s largest public arts institutions and comprise the de Young and the Legion of Honor museums. The de Young, designed by Herzog & de Meuron and located in Golden Gate Park, showcases American art from the 17th through the 21st centuries, international contemporary art, textiles and costumes, and art from the Americas, the Pacific, and Africa. The Legion of Honor displays a collection of over 4,000 years of ancient and European art including Auguste Rodin’s The Thinker and houses the Achenbach Foundation for Graphic Arts in a Beaux-Arts style building overlooking Lincoln Park and the Golden Gate Bridge.

COFAM is the Corporation of Fine Arts Museums and is the privately funded non-profit corporation which supports the Fine Arts Museums of San Francisco, a department of the City and County of San Francisco.

COFAM is proud to be an equal opportunity employer and is committed to a policy of nondiscrimination in all phases of employment in accordance with all federal, state, and local laws.

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About Katie Ferguson

Comprising the de Young Museum in Golden Gate Park and the Legion of Honor in Lincoln Park, we are the largest public arts institution in the City of San Francisco and one of the largest art museums in the United States.