Database developer/analyst at Monticello

The Database Programmer/Analyst will be responsible for the back end processing
and configuration of the Foundation’s Galaxy ticketing system, along with
developing reports and data analysis using Cognos or other reporting systems.
The Database Programmer/analyst will work closely with the Foundations Guest
Operations department to enhance the capabilities of the ticketing system and
provide front end backup support as needed. This position will provide a
unique opportunity for someone with database, systems, programming and report
writing knowledge to grow and expand their skills. Candidate must have
demonstrated customer service and communication skills, 3+ years MS SQL
database management/development, programming or related skills, strong research
skills. Experience working with museums, amusement parks or other
organizations that sell tickets is a plus. Experience specifically with Galaxy
ticketing and or Cognos is a plus but not a requirement if the candidate has
the appropriate skills.

Basically we’re looking for someone that can come in, optimize and maintain the
SQL server database in Galaxy, customize Galaxy to provide additional
functionality, develop a mobile ticketing presence, develop reports in Cognos,
and provide backup support to the front end operations of Galaxy.

Galaxy and Cognos experience is preferred but if you have good programming,
systems, and database experience Galaxy and Cognos can be trained.

If you are interested please see the job posting on for more information and how to
submit a resume.

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About Rich Cherry

Rich Cherry is the deputy director of The Broad a new contemporary art museum in downtown Los Angeles as well as the Broad Art Foundation. He oversees Marketing, Operations, Visitor Services, Collection Management, Information Technology, Finance, Retail, Library and Archives, Security, HR, parking operations and Facilities. He managed the planning, design, and more than $200 million in construction including The Broad museum, a parking structure and outdoor plaza and streetscape updates. Designed by world-renowned architects Diller Scofidio + Renfro, the museum is a 120,000 square foot, three-level facility, and includes 50,000 square feet of gallery space on two floors, a lecture hall for up to 200 people, and a public lobby with display space and a museum shop. The museum welcomed more than 200,000 visitors in the first 16 weeks. In addition to opening a new museum, he initiated and launched several innovative projects including mobile ticketing (no admission desk), mobile retail, Mobile App with contextually aware content, an innovative online training program that trains all Visitor Service staff in security, education and customer service, and custom designed LED lighting. He is also co-chair for “Museums and the Web,” the largest international conference exploring the social, cultural, design, technological, economic, and organizational issues of museums in a digital world. With more than 800 attendees from more than 40 countries, the conference reviews and analyzes the issues and impacts of networked cultural on natural and scientific heritage organizations. Previously, Cherry was the founding director of the Balboa Park Online Collaborative (BPOC), a consortium of 27 cultural organizations whose mission is to facilitate and execute the use of online technology in the museums, cultural arts, and science institutions in Balboa Park, San Diego.. . Prior to BPOC, he was the Director of Operations at the Skirball Cultural Center in Los Angeles, where he oversaw Information Technology, Operations, Admissions, Facilities, Security, capital projects and more than $70 million in ongoing construction. His has also held concurrent positions as the Chief Information Officer (CIO) and Director of Facilities and Head of Library and Archives at the Solomon R. Guggenheim Museum and before that was the CIO of the Albright-Knox Art Gallery. He has also taught New Media theory, web design and animation in the Media Studies department at the State University of New York at Buffalo. Before his museum career, Rich practiced technology in the fields of banking, manufacturing, and worked as a field service engineer. He also worked as a commercial diver in the Gulf of Mexico and served 6 years as a United States Marine.