Chief Digital Officer

Summary:

The Corning Museum of Glass is seeking a Chief Digital Office to provide vision and strategic direction for the use and role of digital media to serve the Museum’s mission, in-gallery and online. Candidate will be responsible for the Museum’s digital platforms, including the Museum’s website (www.cmog.org), mobile platforms, social media sites, digital signage, in-gallery interactive media, digital transactions, and other digital solutions. Will lead the Digital Media department, which is responsible for the management, creation, presentation, and dissemination of multimedia content to enhance the understanding, appreciation, and exploration of the Museum’s collections and glassmaking, in-gallery and online. Will manage a team responsible for digital content production, design and development of the Museum’s digital platforms, digital asset management, and rights and reproductions.

Responsibilities:

  • Leads, manages, creates, and sustains digital media efforts on behalf of the entire institution.
  • Serves as single point of contact for digital strategy, priorities, digital media project requests, and updates on upcoming initiatives or projects underway in the department.
  • Leads the thoughtful use of digital media and technology to enhance visitors’ understanding, appreciation, and exploration of the Museum’s collections and glassmaking.
  • Works collaboratively with stakeholders to realize their interpretive goals through the appropriate and adaptive use of technology.
  • Conceptualizes new digital initiatives, makes strategic recommendations, and develops appropriate plans, specifications, budgets, and metrics for success.
  • Ensures that digital content is distributed widely across multiple platforms in order to reach new and diverse audiences.
  • Works closely with departments across the Museum engaged in electronic documentation, digital media production and programming, and other transactional and digital activities, including Events and AV, Education and The Studio, Communications, the Registrar’s department, the Library, the Photography department, the GlassMarket, Guest Services, and IT.
  • Recruits, hires, supervises and coaches departmental staff.
  • Fosters communication and transparency among stakeholders across the institution.
  • Advises on innovative approaches to the management of digital content and assets, and dissemination across multiple platforms.  Stays current with emerging technologies, and abreast of digital initiatives and activities at other museums, libraries and cultural institutions.
  • Ensures that digital content and assets are managed in conformity with best practices, museum documentation standards, and relevant industry standards.
  • Prepares and oversees annual operating budget for the department; multi-year forecasts for equipment, systems, and application maintenance; and budgetary projections for major digital projects or initiatives.

Qualifications:

  • Related undergraduate or postgraduate degree, or equivalent experience.
  • Demonstrated experience successfully leading, developing and implementing digital strategy across organizations, ideally within the cultural, arts, or education sector.
  • Ability to communicate a strategic vision for the Museum, both internally and externally.
  • Must possess sound management skills with regard to projects, budgets and personnel and an approach that ensures the achievement of strategic organizational goals and priorities.
  • Knowledge of digital media-related technologies, and current with emerging technologies and trends.
  • Solid grasp of the fundamentals of good asset management, and intellectual property issues involved with technology and museums.
  • Experience spanning web, mobile, social media, and in-gallery experiences with a proven track record in overseeing related systems and asset management.
  • Mimimum five to seven years’ experience working with digital media.
  • Ability to serve as a respected leader in digital media both internally and externally.
  • Experience managing staff with diverse functions and skills.
  • Must have strong communication skills, both written and verbal, be well-organized, highly motivated, detail-oriented and able to work in a fast-paced      digital production environment.

To Apply:

Email, fax or mail resume with cover letter to employment@cmog.org, fax to 607.438.5410, or send to Corning Museum of Glass, Five Museum Way, Corning, NY 14830, Attn: Human Resources. An Equal Opportunity Employer.